» Helpdesk » Integrated email client

Information on request status within reach

Notifications

The INSIO helpdesk actively communicates throughout the entire request response process and keeps both the requestor and the handler informed. You receive email notifications for all activities such as request entry, progress, resolution and closure.
Audit trail

For each request, you have full email communications regarding the problem being addressed. The entire history is available not only to the requestor and the handler, but also to the parties working with the request, such as the sales or accounting department.

Protection of personal data