A record of all requests in one place

  • Centralised support

    Comprehensive record-keeping and handling of all types of requests, whether from internal employees or external clients. Requests are entered in the form of tickets via a web form, email, mobile app or from a third-party system.

  • Overviews

    All requests can be broken down and filtered by status, type, requester, handler, date submitted and many other parameters. The output comprises current overviews at the given time.

  • Ticket queue

    Helpdesk administrators and responsible staff can monitor tickets in real-time overviews. Tickets can be exported to XLS and PDF files.

Manage your requests and those of your clients with INSIO!

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