Helpdesk – Maintenance Incident System
CAFM
Helpdesk – Maintenance Incident System
Author
Pavel Žalud
29 November 2024
Managing corporate spaces and equipment requires efficient tools. The Helpdesk module within the CAFM system (Computer-Aided Facility Management) centralizes maintenance requests, automates their resolution, and ensures transparent tracking of status. This saves time and costs, improves oversight, and increases user satisfaction.
Why choose CAFM Helpdesk?
Modern companies face challenges associated with asset maintenance, whether it's managing offices, production facilities, or technologies. Without a quality system, it's easy to get lost in a multitude of reports, and their resolution can unnecessarily drag on. CAFM Helpdesk eliminates this problem through efficient incident management.
Key Features of the Helpdesk:
• Centralization of Requests: A single place for reporting incidents and tracking them.
• Process Automation: From assigning responsible persons to tracking deadlines.
• Transparency: Users have an overview of the status of resolutions in real-time.
• Analytics: Clear reports and statistics help identify recurring problems.
How does CAFM Helpdesk work?
1. Simple Incident Reporting
Requests can be reported in various ways – through a web interface, mobile app, or email. The system automatically categorizes each request and sets the priority according to defined rules.
For example, in the case of an air conditioning failure, an employee simply fills out a short form or sends a message, and the system automatically assigns the task to a technician with the appropriate skills.
2. Management and Resolution of Incidents
Managers have control over every step of the process thanks to a clear interface:
• Assignment of Technicians: Based on the type of problem and their current availability.
• SLA Monitoring: Meeting agreed deadlines is easy thanks to automatic reminders.
• Notifications: The system keeps all involved parties informed about the status of requests.
Each incident is recorded from its reporting until its closure, including all steps taken. This allows for easy backtracking.
3. Archiving and Prevention
Once resolved, the problem won't be forgotten. Thanks to archiving and analytical tools, patterns can be identified that help prevent recurring issues. For instance, if a specific device is exhibiting frequent failures, its replacement or preventive maintenance can be scheduled.
Benefits for Your Company
Investment in CAFM Helpdesk pays off in the form of better organization, savings, and greater satisfaction for both employees and customers.
Advantages include:
• Effective Solutions: Automating routine processes frees up hands for managers.
• Lower Costs: Quick solutions minimize downtime and prevent larger damages.
• Better Overview: Access to current and historical data from one place.
• User Satisfaction: The ability to track the status of requests increases trust and transparency.
For example, in companies managing a larger number of properties, CAFM Helpdesk can significantly simplify maintenance coordination and reduce the risk of overlooking important tasks.
Why choose INSIO?
INSIO offers the Helpdesk module as part of a comprehensive CAFM system that connects maintenance management with other key areas – from contract management to ERP. Our solution is customizable to meet your company's needs and ensures smooth integration into existing processes.
Gain control over maintenance management today! Contact us and discover how INSIO can help you optimize not only maintenance but also other processes in your company.
Why choose CAFM Helpdesk?
Modern companies face challenges associated with asset maintenance, whether it's managing offices, production facilities, or technologies. Without a quality system, it's easy to get lost in a multitude of reports, and their resolution can unnecessarily drag on. CAFM Helpdesk eliminates this problem through efficient incident management.
Key Features of the Helpdesk:
• Centralization of Requests: A single place for reporting incidents and tracking them.
• Process Automation: From assigning responsible persons to tracking deadlines.
• Transparency: Users have an overview of the status of resolutions in real-time.
• Analytics: Clear reports and statistics help identify recurring problems.
How does CAFM Helpdesk work?
1. Simple Incident Reporting
Requests can be reported in various ways – through a web interface, mobile app, or email. The system automatically categorizes each request and sets the priority according to defined rules.
For example, in the case of an air conditioning failure, an employee simply fills out a short form or sends a message, and the system automatically assigns the task to a technician with the appropriate skills.
2. Management and Resolution of Incidents
Managers have control over every step of the process thanks to a clear interface:
• Assignment of Technicians: Based on the type of problem and their current availability.
• SLA Monitoring: Meeting agreed deadlines is easy thanks to automatic reminders.
• Notifications: The system keeps all involved parties informed about the status of requests.
Each incident is recorded from its reporting until its closure, including all steps taken. This allows for easy backtracking.
3. Archiving and Prevention
Once resolved, the problem won't be forgotten. Thanks to archiving and analytical tools, patterns can be identified that help prevent recurring issues. For instance, if a specific device is exhibiting frequent failures, its replacement or preventive maintenance can be scheduled.
Benefits for Your Company
Investment in CAFM Helpdesk pays off in the form of better organization, savings, and greater satisfaction for both employees and customers.
Advantages include:
• Effective Solutions: Automating routine processes frees up hands for managers.
• Lower Costs: Quick solutions minimize downtime and prevent larger damages.
• Better Overview: Access to current and historical data from one place.
• User Satisfaction: The ability to track the status of requests increases trust and transparency.
For example, in companies managing a larger number of properties, CAFM Helpdesk can significantly simplify maintenance coordination and reduce the risk of overlooking important tasks.
Why choose INSIO?
INSIO offers the Helpdesk module as part of a comprehensive CAFM system that connects maintenance management with other key areas – from contract management to ERP. Our solution is customizable to meet your company's needs and ensures smooth integration into existing processes.
Gain control over maintenance management today! Contact us and discover how INSIO can help you optimize not only maintenance but also other processes in your company.
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Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
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"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
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RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance
"Thanks to INSIO, we have reduced the time for administrative work related to business trips, as well as errors and costs. We have achieved efficient work on shared documents online."
Roman Marsa
Project Manager
Porsche Czech Republic Ltd.
"INSIO has enabled us to precisely plan and oversee inspections and maintenance, allowing us to comfortably manage our stores."
Petr Choděra
Facility Manager
XXXLutz s.r.o.
"INSIO software monitors all maintenance, inspections, and work deadlines for us. Thanks to this, we have a complete overview of all activities in our buildings and facilities."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"We had a vision of a paperless office. Thanks to INSIO, we have had a digital office since 2014."
David Jelen
CFO
NeoVize
"We have an overview of the entire purchasing process from orders, requisitions, invoice approval to documentation and access to all documents. All thanks to INSIO."
Marek Unčovský
Founder
RN Solutions a.s.
"Our invoice approval process across the entire group is now much faster. We have better oversight of processes and costs under control at the level of individual centers."
Květoslav Vilímek
Financial manager
COMFORT FINANCE GROUP CFG LTD
"Travel orders have been significantly simplified and clarified. Thanks to easy and quick approval, we can devote more time to our main activities in the field of pumps and valves."
Blanka Kašáková
Executive Assistant
KSB - PUMPY + ARMATURY
"The Helpdesk module has given us control over the management of our facilities. We have streamlined financial and operational processes, allowing us to focus on providing quality services to our clients."
Dušan Jedinák
Operations Director
KART s.r.o.
"The process from recording service tasks to invoicing has been simplified for us. Thanks to checklists and mobile signing, we have shortened the processing time."
Stanislav Stejskal
Financial Director
ALTRON a.s.
"The helpdesk from INSIO has brought order to our company. Now we communicate efficiently with customers and handle their requests quickly and on time."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"The online approval of purchase orders and an overview of the costs of individual objects enabled us to reduce the overall costs of our clients and optimize the delivery of our services."
Tomáš Korpáš
Director of Facility Management
ENGIE Services a.s.
"Task automation has allowed us to dedicate more time to strategic activities and employee development. Our HR processes are now simpler."
Lucie Urbanová
Head of HR
YOUPLUS life insurance